Zyntragram

Community Guidelines

Effective date: 22 May 2026

1. Respect each other

Disagreement is fine. Cruelty is not.

• No personal attacks, threats, stalking, or doxxing (sharing someone’s private details to encourage harm).
• No targeted insults based on identity — including gender, race, religion, caste, sexual orientation, disability, or nationality.
• No coordinated pile-ons against individuals.
• Sustained or severe harassment leads to warnings, cooldowns, and longer suspensions; repeat offenders risk losing access to the platform.

2. Keep it real — no spam, scams, or manipulation

• No mass-unsolicited messages, chain messages, or copy-paste promotions across many users.
• No phishing, fake giveaways, “investment opportunities”, or crypto / get-rich-quick scams.
• No artificial engagement — bot followers, like farms, vote rigging, or paid amplification of inauthentic content.
• Commercial promotions are allowed only with clear disclosure and within the limits we set.
• No coordinated inauthentic behaviour — running fake accounts to manipulate conversations or hide identity.

3. No hate

• No dehumanising content that attacks people based on protected characteristics.
• No slurs, hate symbols, or hateful stereotypes used to demean.
• No promotion or incitement of violence against any group.
• Severe hate-speech violations may be removed and acted upon on the first offence.

4. Age-appropriate content

• No sexually explicit content, including pornography, nudity, or content intended to be sexually arousing. This applies everywhere on Zyntra — public posts, profiles, comments, and direct messages.
• No solicitation, sex-for-money, or escorting offers.
• No sharing of intimate images of another person without their consent (sometimes called NCII or “revenge porn”). This results in immediate removal and account action.
• Mature themes — relationships, identity, art, lifestyle — may be discussed thoughtfully and respectfully, but stay non-explicit.

What “limited reach” means

Some borderline content — suggestive imagery or themes that fall short of explicit — isn’t removed outright, but is automatically shown to fewer people. You’ll see a notice on your post when this applies, with an option to edit. Editing the post to better fit the rules above usually restores normal reach. Repeated borderline posts can lead to cooldowns and account action.

5. Violence and graphic content

• No content that depicts or glorifies real-world violence, gore, severe injury, or death intended to shock or distress.
• No content promoting, organising, or recruiting for terrorism, violent extremism, or organised criminal groups.
• No credible threats of violence against specific people, places, or groups — these are reported to law enforcement in line with applicable law.
• News, educational, and documentary context may be permitted with appropriate framing — graphic imagery posted purely for shock value is not.
• Fictional depictions (clearly labelled — film clips, gaming, art) are allowed, but they must not promote or instruct real-world violence.

6. Safety first — self-harm and dangerous acts

• No content that promotes, glorifies, or instructs others in suicide, self-harm, or eating disorders.
• No instructions for dangerous activities — weapons, explosives, drug manufacture, or serious crimes.
• You can talk about your recovery, ask for help, and share resources. That is welcomed.

If you or someone you know is struggling, please reach out:

• iCALL (India) — +91 9152987821
• Vandrevala Foundation (India, 24x7) — 1860-2662-345
• AASRA (India, 24x7) — +91 9820466726

7. Everything else

Our reasons cover most of what tends to go wrong, but you’ll find an “Other” option in every report flow. Use it for anything that feels wrong and doesn’t fit cleanly into another category — please add a short description so our team can act quickly.

8. Intellectual property

• Don’t post content you don’t own or don’t have permission to share — including copyrighted images, music, videos, and text.
• If you believe someone has infringed your IP, contact our Grievance Officer with details: the work, why you own it, and where the infringing content lives.
• Repeated infringement leads to account suspension and termination.

9. Privacy of others

• Don’t share another person’s private information — phone numbers, addresses, ID documents, financial details, location.
• Don’t post photos or videos of recognisable people without their consent.
• Don’t out anyone’s identity, orientation, health condition, or any sensitive personal trait against their will.

10. Authentic identity

• Don’t impersonate real people or organisations.
• Don’t use AI-generated content (deepfakes, fabricated quotes, synthetic voices) to deceive others. Creative or clearly-labelled use is fine.
• One account per person. Multiple accounts intended to abuse, evade bans, or coordinate manipulation are not allowed.

11. Children’s safety

• Zyntra is an 18+ platform. You must be 18 or older to use the Service.
• If you find an account that appears to belong to a minor, or any content that endangers a minor, report it immediately.
• We cooperate fully with law enforcement on any matter involving the safety of minors.

12. How violations are handled

We use a combination of automated detection, user reports, and human review. Actions are proportionate to the severity and the user’s history.

Severity	First offence	Repeat or pattern
Low (e.g., spam, mild “other”)	Content hidden, warning	Cooldown on posting/messaging
Medium (e.g., one-off harassment, borderline content in public feeds)	Content removed, short cooldown	Suspension
High (e.g., hate speech, sustained harassment, promotion of self-harm)	Content removed, suspension	Extended suspension; continued violations may lead to account closure
Critical (e.g., CSAM, credible threats, NCII)	Immediate suspension and legal escalation

We may also reduce visibility of borderline content (showing it to fewer people), require captcha or attestation challenges on suspicious activity, and rate-limit accounts that abuse the platform.

13. Block users yourself

You don’t have to wait for us to act. If another user is bothering you — even if their behaviour doesn’t clearly violate these guidelines — you can block them immediately:

1. Open the user’s profile.
2. Tap the menu and choose Block.

Once blocked, that user can no longer:

• Send you messages or message requests.
• View your profile, posts, or comments.
• Follow you, friend-request you, tag you, or react to your content.
• See you in search results or suggestions.

Blocking is private — the other user is not notified. You can unblock anyone at any time from Settings → Privacy → Blocked accounts, where you can also see and manage your full block list.

Blocking is independent of reporting. You can block someone, report them, or both — and you can do either even if the other person hasn’t broken any rule.

14. How to report

1. Long-press a post, comment, or message and choose Report.
2. Pick the reason that best matches the violation.
3. If none fit, choose Other and add a short description.

We acknowledge complaints within 24 hours and aim to resolve them within 15 days, in line with Rule 3(2) of the IT Rules, 2021. Content depicting nudity, sexual acts, or impersonation is acted upon within 24 hours of a valid complaint.

15. Appeals

If we have taken action against your content or account and you believe it was a mistake, you can appeal:

• Use the in-app appeal flow shown alongside the action, or
• Email our Grievance Officer.

If you remain unsatisfied with our Grievance Officer’s decision, you may approach the Grievance Appellate Committee established under the IT (Intermediary Guidelines and Digital Media Ethics Code) Amendment Rules, 2022.

16. Contact

For questions about these guidelines, email support@zyntragram.com. For formal grievances, please contact our Grievance Officer.